Higher Certificate in Business in Business ( Higher Certificate, Year 1, L6, 60 ECTS)

Leadership and Management Development 

This module will provide the participant with an understanding of management practice and managerial skills applicable to the workplace through the discussion on the history of management and the evolution of management and leadership theory to the present day. The objective to enable participants to understand the differences between management and leadership including styles and characteristics of successful managers/leaders. For any student that is currently unemployed, they will be facilitated with a live case study.

Human Resources and Developing People 

This module is concerned with the practice of human resources and employee relations in a managerial context. It discusses human resource management policy and practice concerning recruitment and selection, performance management, careers, training and development, job design and reward. It provides an overview of current developments in employee relations and considers the influence of employers, employees and other stakeholders in shaping the employment relationship.

This module should enable the student to acquire an understanding of the importance of effective human resource management to the success of an organisation. It will also identify the interpersonal skills which contribute to the student’s efficiency and effectiveness in the work environment. Candidates that are not currently in employment will be supported with a live case study.

Operations Logistics and Supply Chain Management 

To provide the students with the theoretical background and knowledge which will enable them to analyse Operations, Global Logistics & Supply Chain Management and to understand the elements which require integration in order to ensure the successful management of an Operations, Logistics & Supply Chain organisation.

Students will explore the development and management at both strategic and operational levels and will gain exposure to the varied challenges of operations, logistics and supply chain management in different business environments. Emphasis on real world learning examples will be employed throughout the module, linking theoretical concepts to practical applications.

Financial Accounting 

This module aims to provide an understanding of elementary financial accounting. It introduces the learner to the concepts and principles of financial accounting. Learners undertake reconciliation of accounts, which is often one of the first activities assigned to business graduates in accounting or finance roles. Learners also undertake double entry bookkeeping and prepare a Trial Balance. Finally, learners will prepare an Income Statement and a Statement of Financial Position for a sole trader. This module builds on students’ knowledge of double entry accounting and preparation of the final accounts for sole traders.

Applied Practice 1 Personal and Professional Context 

This module is designed to assist students with preparation for professional and personal work-based development and well-being. There will be a particular emphasis on career, personal development and well-being in the modern workplace.

Customer Service and Value 

The effective management of customers requires the effective application of the concepts, tools and techniques of customer service and value creation. This module presents a broad introduction to customer service, the role of customer service in an organisation and the associated concepts, tools and techniques of customer service management. The acquisition, management and retention of customers is a critical business activity and the
delivery of consistent and effective customer service and value is key to achieving this business priority. Customer service is required throughout the entirety of the customer’s interaction with a business and is a key priority for all functional areas of the business including logistics and supply chain management. Emphasis on real world learning examples will be employed throughout the module, linking theoretical concepts to practical applications.

Minimum Entry Requirements

This programme will be delivered online though our virtual learning environment.

Each 10-credit module normally equates to approximately 200 total learning hours. Total learning hours include the time spent in class, such as lectures, tutorials, and practical elements, as well as time spent working independently outside of college.

The balance between these varies by discipline and level of study, and learners should be aware that workload will increase at particular times, especially when assignments are due.

The programme is assessed through a combination of continuous assessments, examinations & project work.

Applications will close on 28th August 2026 at 5pm.

Places are allocated on a first come first served basis.

Programme run subject to viable numbers.

Certificate in Business in Business, Level 6, 60 ECTS.