Certificate in Operational Excellence

• Operations Excellence
• Continual Improvement Process

This programme will be delivered online.

The aim of the SPA Certificate in Operational Excellence is to give learners an opportunity to acquire an integrated understanding of the operation and strategy of Operational Excellence and to develop transferable and transversal skills. The programme is designed to offer the learner an opportunity to gain a detailed knowledge of the theories and effective practice of Operational Excellence which the learner can use in a wide variety Operational Excellence roles to improve organisational and business efficiencies and effectiveness.

This programme will be delivered online and part time through an innovative and interactive online learning environment. It utilises highly participatory learning and teaching pedagogies. The flexibility and agility of this programme, will allow learners to specialise in a pathway most suited to their skills, career aspirations, and employer needs while undertaking core modules that will give them the necessary skills and competencies which are required in a variety of Operational Excellence roles

This certificate is designed for professionals who want to enhance their ability to lead, support, or implement operational improvements within their organisation. The programme equips learners with the practical tools, strategic insight, and analytical skills needed to drive continuous improvement and optimise performance in a range of settings.

Graduates will be well-positioned for roles in industries that prioritise efficiency, quality, and lean operations — including manufacturing, healthcare, logistics, services, and the public sector.

Career pathways include:

• Operational Excellence Coordinator

• Continuous Improvement Officer

• Lean Practitioner

• Process Improvement Analyst

• Team Leader or Supervisor with a focus on process efficiency

• Business Operations Support Roles

• Change Management Support Staff

This qualification is particularly valuable for individuals seeking to move into process improvement or quality roles, or for those already working in operational functions who wish to formalise their experience and build progression opportunities. It also offers a strong foundation for further study in Lean, Six Sigma, quality, or business strategy at a higher level.

Two evenings per week (online)

Lectures will be delivered live online, and recordings of lectures will be available to view in the student’s own time.

€1,200