Business (Higher Certificate in Business, Year 2, L6, 60 ECTS) (SUSI Funded)

Stage 2

Semester 1

Business Mathematics and Computer Applications

A practical course in business mathematics and computer applications. The development of IT skills enables the student to progress successfully through university and subsequently in their working lives. This module will introduce the student to the practical elements of Information Technology and file management and the fundamental importance of business mathematics. Together with instruction in the use and application of Microsoft Applications software, this ensures the student is competently prepared to produce business documents, reports, presentations, spreadsheets and emails. The student will be equipped to collaborate and work remotely through the use of an on-line video conferencing platform. An appreciation of working in a paperless environment will be fostered throughout the delivery of the module.

Customer Service and Value

The effective management of customers requires the effective application of the concepts, tools and techniques of customer service and value creation. This module presents a broad introduction to customer service, the role of customer service in an organisation and the associated concepts, tools and techniques of customer service management. The acquisition, management and retention of customers is a critical business activity and the
delivery of consistent and effective customer service and value is key to achieving this business priority. Customer service is required throughout the entirety of the customer’s interaction with a business and is a key priority for all functional areas of the business including logistics and supply chain management.
Emphasis on real world learning examples will be employed throughout the module, linking theoretical concepts to practical applications.

Micro and Macro Economics

Microeconomics studies individual choice, consumers, firms and Government being the subjects of this choice. Macroeconomics is concerned with the operation of the economy as a whole where we deal with aggregate variables. Arising out of this study is an appreciation of policy issues and their impact on social, economic and environmental sustainability. The purpose of this module is to develop an understanding of the behaviour and actions of individual agents in the economy. This module aims to introduce students to the core principles and terminology of microeconomics and macro economics and their role in business. Students will develop a range of economic analytical skills including numerical, graphical, research and modelling methods that can be applied in a variety of business careers.

Semester 2

Business and Contract Law

This module introduces students to the sources of law, the structure and practice of the administration of law in Ireland. It also explores the essential elements of business law and the manner in which contract law, tort law, data protection laws and employment law are administered. Furthermore this module will enable students to apply legal concepts and legal reasoning to a range of issues confronted in business.

Management Accounting

The learner will study management accounting techniques, used to provide managers with information to assist with planning, controlling and decision making. The students will develop a competency for preparing budgets and appraising measurement and control techniques in management accounting.

Semester 3

Applied Practice 2 Organisation Alignment

This module affords students the opportunity to implement the core work practice skills to compliment the other taught modules. Students will be required to make a business case proposal and it will form the basis of a work based learning project that will demonstrate the ability to engage as a skilled practitioner in their discipline. The aim of the module is to encourage learners to develop integrative learning, independent thought and critical reflection skills as they bring together a range of concepts, theories, frameworks and practices. For candidates that are currently not working, previous experience can be drawn upon with support from desk based case studies.

Minimum Entry Requirements

Each 10-credit module normally equates to approximately 200 total learning hours. Total learning hours include the time spent in class, such as lectures, tutorials, and practical elements, as well as time spent working independently outside of college.

The balance between these varies by discipline and level of study, and learners should be aware that workload will increase at particular times, especially when assignments are due.

The programme is assessed through a combination of continuous assessments, project work and examinations.

Applications will close on 28th August 2026 at 5pm.

Places are allocated on a first come first served basis.

Programme run subject to viable numbers.