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Student Communications Commitment Statement

Committed to the Student Experience

The Technological University of the Shannon (TUS) is committed to enhancing the student experience by delivering clear, inclusive, and impactful communication that fosters engagement, belonging, and student success across all campuses.

Developing a communications commitment statement is a vital step in ensuring and assuring that TUS delivers consistent, clear, and effective messaging across all channels and campuses.

This initiative outlines a consistent, student-focused approach to communication across the University and will serve as a guiding framework for all departments and staff engaging with students.

Principles

We believe that the student voice is essential to creating a thriving university community. Communication is a two-way process, and we are dedicated to ensuring that students are heard, that their experiences are shared, and that feedback on university life is valued. By actively listening to students, we aim to continuously improve communication quality to better reflect their needs, interests and concerns.

TUS is committed to fostering an environment where all students, regardless of their background, feel valued and included. We strive to ensure that our communications reflect the diverse identities, cultures, and experiences within our student body, promoting a sense of belonging for all. We are dedicated to promoting inclusivity and ensuring that every student feels like an integral part of the TUS community.

We are committed to supporting student growth—both academically and personally—through effective, timely and informative communication. Our communications provide students with the tools, resources, and information they need to navigate their university experience, empowering them to succeed and flourish in all aspects of their lives.

This commitment is not static—it will evolve alongside the needs and expectations of our students. We will regularly review and improve our communication practices based on ongoing feedback and engagement.

Values

Inform you of essential updates, services and opportunities.

Engage you in a vibrant university life and academic journey.

Support you through accessible and empathetic guidance.

Listen to your voice, valuing your experience to shape our communications.

Unify our community, fostering a shared identify across all campuses.

Read – Student Communication Commitment Statement

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