Courses
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Higher Diploma in Business in Operations Management
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Fee: €2,500
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Campus: Online
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Years: 1
Course Overview
The aim of the Higher Diploma in Business in Operations Management is to give learners an opportunity to acquire an integrated understanding of the operation and strategy of Quality and Lean Management and to develop transferable and transversal skills. The programme is designed to offer the learner an opportunity to gain a detailed knowledge of the theories and effective practice of Business and Operations Management which the learner can use in a wide variety of Business and Operations Management roles to improve organisational and business efficiencies and effectiveness.
Programme Overview
Semester 1:
Operations and Quality Management
Project Finances
Business Ethics and Sustainability
Semester 2:
Applied Practice 4: Crafting and Executing Strategy
Decision Making and Business Analytics
Managing People and Organisational Change
1. Operations and Quality Management
This module introduces the principles of operations management, including supply chain strategy, logistics, process design, and inventory control. It also explores quality management frameworks such as quality assurance, continuous improvement (Kaizen), and lean methodologies. Learners will understand how to streamline operations for efficiency while embedding sustainability into production and service systems.
2. Project Finances
Focused on the financial skills needed to manage and assess business projects, this module covers budgeting processes, financial planning, cost control, and performance evaluation. Learners will explore the role of the financial manager in strategic planning, apply models to control costs, and assess the financial viability of operations. Practical tools for investment appraisal and financial risk analysis are also introduced.
3. Business Ethics and Sustainability
This module examines the role of ethical decision-making and sustainable practices in modern business. It explores how ethical frameworks, corporate social responsibility, and environmental considerations influence business strategy and stakeholder relationships. Students will critically evaluate real-world ethical dilemmas and understand how sustainability can drive competitive advantage.
4. Crafting and Executing Strategy
Learners will develop strategic thinking skills by examining how organisations formulate and implement business strategy. Topics include competitive positioning, strategic analysis, business model innovation, and the global business environment. The module emphasises practical decision-making, scenario planning, and alignment of strategy with organisational values and goals.
5. Decision Making and Business Analytics
This module explores the tools and techniques used to support data-driven decision-making. Learners will interpret financial statements, assess key performance indicators, and analyse business data using modern analytics techniques. It blends finance with operational insight, enabling students to apply quantitative and qualitative data to solve complex business problems.
6. Managing People and Organisational Change
Focusing on the human side of operations, this module explores organisational structures, culture, and the challenges of leading change. Students will develop skills in communication, conflict resolution, stakeholder engagement, and managing resistance to change. It prepares learners to support workforce transformation and lead strategic HR initiatives.
Applicants should possess an NFQ Level 7 Ordinary Degree or equivalent, plus three years relevant work experience or in line with the TUS RPL Policy.
2-3 evenings per week (online) Plus selected Saturdays (online)
€2,500
One Year
Graduates of the Higher Diploma in Business in Operations Management will be well-equipped to progress into a wide range of supervisory and management roles across manufacturing, logistics, supply chain, quality management, and service operations. This programme also provides a strong platform for further academic progression. Learners may advance to Level 9 qualifications such as the Postgraduate Diploma in Executive Management or related fields including Financial Management or Postgraduate Diploma in Quality and Lean Management. The combination of strategic, operational, and analytical skills gained throughout the programme makes graduates highly valuable in sectors focused on process improvement, efficiency, and organisational change.
Career Opportunities
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Operations Manager
Oversee day-to-day operations, manage workflows, and improve productivity across business functions. -
Supply Chain Coordinator / Manager
Manage supply chain logistics, procurement, vendor relations, and inventory planning. -
Quality Assurance Manager
Implement and maintain quality control systems, ensuring products/services meet required standards. -
Lean/Process Improvement Specialist
Analyse business processes, identify inefficiencies, and apply lean methodologies to improve performance. -
Project Coordinator / Project Manager
Plan, execute, and oversee business projects, including timelines, budgets, and stakeholder engagement. -
Business Analyst
Use data and analytics to support decision-making, performance improvement, and strategic planning. -
Operations Analyst
Assess operational data to recommend improvements in efficiency and cost-effectiveness. -
Production Planner / Scheduler
Coordinate manufacturing schedules, resource allocation, and workflow planning. -
Customer Experience / Service Manager
Ensure high levels of customer satisfaction by managing service operations and aligning them with quality standards. -
Logistics Manager
Plan and oversee the movement, distribution, and storage of goods and materials.