Programme Overview:
This programme provides a solid foundation in operations, quality, and lean management — areas that are central to the performance and growth of organisations across a wide range of sectors.
It explores key aspects of quality and process strategy, supply chain operations, and human resource management, while also addressing the challenges and innovations shaping modern industry practices.
The main objective is to support learners in developing the skills and knowledge required to contribute to quality improvement and operational efficiency within their organisations. The course is ideal for those seeking to upskill or reskill, and is especially relevant for individuals working in or aspiring to roles in:
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Manufacturing (e.g. food production, biopharma, med-tech, engineering)
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Service sectors (e.g. retail, hospitality, customer service, financial services)
Whether progressing in your current career or preparing for a new opportunity, this programme will strengthen your ability to solve problems, make effective decisions, and drive continuous improvement in a range of professional environments.